October 31 - November 3, 2025 Join CGI, a Bronze sponsor, at the 59th FELABAN Assembly 2025. Visit Booth 11 to meet our experts and learn more about our banking solutions and services.
CGI, one of the largest independent IT and business consulting services firms in the world, today announced its partnership with Barclays to integrate CGI Trade360, CGI’s global trade finance solution, with Konsole from Komgo, the largest multi-bank trade finance platform.
A large technology company’s collections department faced low contact rates, high call center dependency and operational inefficiencies. The work improved prediction accuracy and accelerated the client’s artificial intelligence (AI) and machine learning (ML) journey without deploying or upgrading systems. It...
Challenge During the pandemic, a leading North American bank faced mounting pressure to meet rising customer expectations while managing operational constraints. Call centers were overwhelmed, and over 25% of outbound calls went unanswered. At the same time, the bank wanted...
Smarter Faster Payments 2025: Key insights from the field
June 23, 2025 Although the path to widespread real-time payment adoption in the U.S. may be longer than initially expected, the global trajectory suggests it's only a matter of time before faster payments become the norm rather than the exception. Forward-thinking financial institutions...
In today’s fast-paced lending environment, financial institutions need powerful tools to keep up with customer expectations, navigate complex regulatory requirements and drive operational efficiency goals. Loan origination software (LOS) plays a vital role in helping lenders streamline the end-to-end loan...
This case study explains how a credit union optimized collections with CGI’s collections software and expertise, boosting productivity and reducing charge-offs.