Retail, consumer and services

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Christian Haeger
Christian Haeger

Embedding resilience into retail supply chain planning with new sourcing and AI strategies

2025-08-29 When it comes to supply chain planning, the days of relying solely on just-in-time models to drive down costs and streamline product flows are behind us. Today’s environment calls for greater adaptability and foresight built on new sourcing strategies, stronger...

Christian Haeger
Christian Haeger

Future-ready retail: Balancing efficiency, experience and resilience in a shifting world

2025-07-29 2025 CGI Voice of Clients: Technology modernization, data-driven insights and operational excellence underpin retailers’ success amid market uncertainty For years, retail organizations have felt the impact of major macro trends reshaping the global landscape. The fight against climate change, shifts...

Rut Meyersson Afrell
Rut Meyersson Afrell

Adopting circular business models in retail and consumer goods

2022-08-02 Embracing a circular model is a complex process that requires innovation supported by continuous feedback and change management. But it works, and the benefits are numerous.

Alan Griffiths
Alan Griffiths

A solution for balancing customer payment burdens with business cash flow

2020-08-07 This CGI blog post discusses how request-to-pay solutions balance customer payments burdens with business cash flow.

Jerome Goudy
Jerome Goudy

Using the online marketplace to enhance customer experience

2020-01-28 The online marketplace provides retailers with an opportunity to strengthen their DNA and offer customers a seamless and complementary product and service offering with limited risk. Assurances for tech products (replacements, refunds or extended warranties) naturally come to mind, such...

Arnaud Cartigny
Arnaud Cartigny

Data monetization: driving the new competitive edge in retail

2019-12-09 Retailers are fully aware that their future relies largely on their ability to use data efficiently. However, in today’s dynamic and highly competitive retail sector, retailers need to accelerate their plans and commit resolutely to the path of data monetization...