Totalmobile for Field Services

A complete field works management platform

Totalmobile provides field services providers and contractors with a comprehensive field works management platform, including a unique real-time dynamic scheduling solution designed to maximise productivity across multiple contracts.

More than 750 clients, with over 500,000 users, are using Totalmobile to run their field services operations.

Better manage scheduling of work

Totalmobile offers a powerful scheduling solution that helps organisations with field services workforces streamline operations, achieve complex scheduling goals, and deliver improved outcomes:

• Reduce the time planners and schedulers spend manually scheduling build and repair works.
• Ensure the right field service engineer is at the right place at the right time.
• Empower field engineers with real-time access to essential data on their mobile devices, enabling informed decisions on the go.
• Leverage data-driven intelligence to understand service performance and refine operations continuously.

Overcoming unique field service management challenges

Organisations with field services workforces can face unique challenges due to a complex supply chain of contractual services. The CGI and Totalmobile partnership delivers innovative field service management solutions, enabling  organisations to optimise resources and meet demand effectively.

Key benefits include:

• Boost profits: transition from manual, spreadsheet-based scheduling to automated workforce management to increase operational efficiency.
• Create efficiency: real-time dynamic scheduling helps you do more with the resources you have.
• Minimise risk: increase task completion rates while reducing on-site errors.
• Improve customer satisfaction: deliver enhanced service levels that drive customer loyalty and enable organisations to win more work.
• Reduce costs: optimise scheduling, minimise unnecessary site visits and improve first time fix rates